KLER is committed to the highest level of client satisfaction by being responsive to the needs of our users. We strive to have the best-in-class cannabis software, but we realize questions may arise. The tools below can be utilized to provide resolutions to a myriad of circumstances that our users may encounter.
Self-Help Using Our Knowledge Base
Find the answers you need in our knowledge base. The articles are organized within the topic covered in the description, and include definitions and links to more in-depth articles.
Support Desk - Submit a Ticket
If you are having technical issues with your software and are not able to find a resolution in the Knowledge Base, please click the image above to submit a Support Ticket.
Live Online Help Using TeamViewer
TeamViewer allows our support team to watch the screen of a remote PC via the Internet so that we can view and resolve any challenges. Clicking the link will automatically start to download TeamViewer.
Hosting – Microsoft Azure Cloud
The primary hosting solution for KLER is Microsoft Azure, although we also have locally hosted and hybrid solutions available on request.